Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Fixed my laptop quickly, efficient and gave me a good price. Very helpful team and I highly recommend.

    brett mccarthy Avatar brett mccarthy
    05/26/2019
  • Colchester IT have taken very good care of all my business computers for many years ( Wimpole road dental practice )and have always provided excellent service. Recently, they have sorted out my home computer as well - its so fast now and I am delighted --I thought I needed to buy a new one! Thanks

    Stuart Mckenzie Avatar Stuart Mckenzie
    10/14/2018
  • Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.

    Paul Gloc Avatar Paul Gloc
    05/15/2019
  • Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.

    Dan Vada Avatar Dan Vada
    05/02/2020
  • My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.

    C Zv00 Avatar C Zv00
    11/28/2017