Is the pace of change in AI contributing to worker burnout?

Is the pace of change in AI contributing to worker burnout?

One business owner has reported that asking employees to use the AI language tool has created stress and tension rather than increasing productivity.

Staff reported that tasks were in fact taking longer as they had to create a brief and prompts for ChatGPT, while also having to double check its output for inaccuracies, of which there were many.

Also, every time the platform updated they had to learn its new features, which also took extra time.

The business owner in question said: “There’s an overflow of AI tools in the market, and no single tool solves multiple problems. As a result, I constantly needed to keep tabs on multiple AI tools to execute tasks, which became more of a mess. It was hard to track which tool was supposed to do what, and I started getting utterly frustrated”.

In freelancer platform Upwork’s survey of 2,500 knowledge workers in the US, UK, Australia and Canada 61% of people believe that using AI at work will increase their chances of experiencing burnout.

A management professor at the University of California in Los Angeles, commented: “Using multiple apps requires additional time to learn them and switch between them, and this lost time is painful because we are so sensitive to wasted time.”

Clearly AI use is not going to go away, but it needs to be used judiciously and selectively.